FAQ
Clear answers about our treatments, payments, booking and privacy.
Botox, Dysport or Xeomin
All three soften expression lines without adding volume. No single brand is best for everyone, and their dosing units are not interchangeable.
| Product | FDA-approved cosmetic areas | When it works | How long it lasts | Good to know |
|---|---|---|---|---|
| Botox® Cosmetic OnabotulinumtoxinA |
Forehead lines, Frown lines (11s), Crow's feet, Neck bands (by consultation) | Improvement may begin within 24–48 hours and continues developing over the following weeks. | Up to four months; results vary. | Patients may prefer its familiar brand, previous results, or broader range of FDA-approved cosmetic treatment areas. |
| Dysport® AbobotulinumtoxinA |
Frown lines (11s) between the eyebrows | Typically within 2–3 days. | Up to five months; results vary. | Patients may prefer its onset, previous results, or total treatment cost. Its formulation and dosing differ from Botox and Xeomin. It should not be used by anyone with a cow's milk protein allergy. |
| Xeomin® IncobotulinumtoxinA |
Forehead lines, Frown lines (11s), Crow's feet | Typically within 2–7 days. | Generally three to four months; results vary. | Patients may prefer its formulation, which contains the active toxin without accessory proteins, or their previous results. This formula does not guarantee better results than other brands. |
General
Where do you provide treatments?
We are a mobile concierge practice. We come to your home or office within our service area in Southern California. There is no clinic to visit.
Treatments
Do I need a consultation first?
Yes. A consultation and good faith exam are completed before your first treatment, as required under physician-directed protocols.
Botox, Dysport or Xeomin: which one is right for me?
It depends on your goals, your history and your anatomy, and the consultation decides. All three soften expression lines without adding volume. No single brand is best for everyone, and their dosing units are not interchangeable.
How long does an appointment take?
About 15–30 minutes for the treatment, plus consultation time on your first visit.
When will I see results and how long do they last?
Botox® Cosmetic: improvement may begin within 24–48 hours; up to four months. Dysport®: typically within 2–3 days; up to five months. Xeomin®: typically within 2–7 days; generally three to four months.
Results vary.
Who should not receive neuromodulators?
People who are pregnant or breastfeeding, have certain neuromuscular conditions, or are allergic to an ingredient (for example, cow's milk protein for Dysport) may not be candidates. We review this at your consultation.
Payments
How do I pay?
Choose Zelle® or bank transfer at checkout. Your order page shows the payment details. Send the payment with your order number in the memo, then upload a screenshot or PDF of your receipt. We verify payments within one business day and then contact you to schedule.
How long do I have to pay?
Your order is reserved for 48 hours. Orders without a payment receipt after that time are cancelled automatically.
What if I am not a candidate?
If the nurse determines a treatment is not right for you, that treatment is refunded in full to your original payment method.
What if I need more or fewer units?
Final units are determined at your consultation. If you need more, we send you a balance to pay; if you need fewer, we refund the difference.
Booking
What is your cancellation policy?
Please reschedule or cancel at least 24 hours before your appointment. See our Refund policy for details.
Privacy
Is my information private?
Yes. We follow HIPAA practices and collect only what we need to care for you. Payment receipts are stored privately and seen only by our team.
Chat with our assistant or send us a message. We are happy to help.